Equipment Repair in Laboratories It is a common fact that laboratory equipment may require a period of repair and maintenance, since these equipment can experience some kind of malfunction as a result of constant use on them. Laboratory dealers that are into repair and maintenance services are many in the market today, but what is important is that they must be experienced and certified and have been servicing many types of laboratory equipment which are basically used in research labs in institutions, private organizations, and healthcare facilities. Laboratory equipment, such as coagulation analyzer, immunoassay analyzer, centrifuges, flow cytometer, microscopes, mixers, shakers, are usually serviced by these dealers. When purchasing laboratory equipment, it is important that part of the purchasing package must include a warranty period of maintenance service, such that dealers of these equipment are able to provide an expert team to schedule and manage a routine and emergency lab equipment checks, the purpose of which is to ensure that the utilization of the equipment is optimized and with that, lab productivity and researcher efficiency are realized. Part of the maintenance package includes a service team that will conduct a thorough inspection, monitoring, and reconditioning of the laboratory equipment in which these services are performed in the following: lab equipment repair, preventive maintenance services for lab equipment, extended warranties, pipette calibration services, lab equipment outfitting, contracts for lab device repair. When this arrangement is properly observed, technical issues that may be related to mechanical, electronic, pneumatic, and hydraulic components may be easily resolved, as well as parts like valves, tubes, gaskets, probes, etc. are replaced as needed. Instead of an off-site repair, allowing the equipment repair service to be done in-house has many advantages: safe to conduct for smaller pieces of equipment, as a preventive maintenance, cost-saving as it saves on buying new devices, efficiency on the part of the equipment, time-saving as it helps for continuity of laboratory operation, and accuracy of the equipment.
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Offering a better service program, on the part of the equipment dealer, like centralizing the laboratory service program by consolidating IT technology may gain many benefits for the service company, such as: efficient and simplified service of managing maintenance services of the clients, lowering cost of maintenance team by merging the laboratory service functions, maximize capital utilization which is a result of consolidation of the service program, improve cash flow due to the fact that the inventory levels may be reduced and equipment up time is increased, an increased up time since preventive maintenance services are streamlined, maximize resources as experts, tools are tapped, and cost savings due to the integration of instrument services, and increase productivity.
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There are limits to which a laboratory equipment dealer can service equipment repair since most of its services are part in the warranty contract; therefore, laboratories that need to have continuous operation may have the option to outsource repair services, through an outsourcing laboratory service company, to which benefits from doing so are gainful because the laboratory owners will rely of the outsourcing company to tap highly skilled lab technicians to handle the service job, thus helping the lab owner to reduce its operational and labor costs.